Terms of service

Terms of Service

OVERVIEW

This website is operated by Gooey Duck Candle Co. Throughout the site, the terms “we,” “us,” and “our” refer to Gooey Duck Candle Co.

By visiting our website, purchasing something from us, or using any part of our site, you agree to be bound by these Terms of Service. These terms apply to all users of the site, including browsers, customers, vendors, merchants, and contributors of content.

Please read these Terms of Service carefully before using our website. If you do not agree to these terms, you should not access the website or use our services.

ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose. You also may not violate any laws in your jurisdiction while using our website or purchasing our products.

You must not transmit any worms, viruses, malicious code, or destructive technology.

A breach or violation of these terms may result in immediate termination of your access to our services.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content, excluding credit card information, may be transferred unencrypted and may involve transmissions over various networks or changes to conform to technical requirements of connecting networks or devices.

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website, use of the website, or access to the website without express written permission from us.

PRODUCTS AND SERVICES

Gooey Duck Candle Co. sells candles, apparel, accessories, and related goods.

Some products may be available exclusively online through our website. These products may have limited quantities and may be subject to return or exchange only according to our Return & Refund Policy.

We have made every effort to display product colors, images, descriptions, and details as accurately as possible. We cannot guarantee that your device’s display will show colors or product details exactly as they appear in person.

We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

We reserve the right to limit quantities of any products or services we offer. All product descriptions and prices are subject to change at any time without notice.

We reserve the right to discontinue any product at any time.

PRODUCT USE AND SAFETY

Candles must be used responsibly and according to all safety instructions provided with the product.

Always burn candles within sight. Keep candles away from children, pets, drafts, flammable materials, and anything that can catch fire. Place candles on a stable, heat-resistant surface.

Do not burn candles longer than recommended. Stop use when the remaining wax reaches the safety limit listed on the candle label or care instructions.

Gooey Duck Candle Co. is not responsible for damage, injury, or loss caused by improper candle use, misuse, failure to follow safety instructions, or use of products in a manner not intended.

Apparel and accessories should be used only as intended. Follow all care instructions when applicable.

ACCURACY OF INFORMATION

We do our best to provide accurate, complete, and current information on our website. However, we are not responsible if information made available on this site is inaccurate, incomplete, or outdated.

The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information.

PRICES AND PAYMENT

Prices for our products are subject to change without notice.

We reserve the right to correct pricing errors, product description errors, or availability errors at any time, including after an order has been submitted.

Payment must be received before an order is processed or shipped. By submitting payment information, you represent that you are authorized to use the payment method provided.

BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.

You agree to promptly update your account and other information, including email address, billing address, shipping address, and payment details, so we can complete transactions and contact you as needed.

We reserve the right to refuse, cancel, or limit any order. This may include orders placed under the same customer account, credit card, billing address, or shipping address.

If we make a change to or cancel an order, we may attempt to notify you using the email, billing address, or phone number provided at the time the order was placed.

SHIPPING AND DELIVERY

Shipping times, delivery estimates, and carrier services are not guaranteed unless specifically stated.

Once an order is shipped, delivery times may be affected by the carrier, weather, holidays, incorrect addresses, or other circumstances outside our control.

Please review your shipping address carefully before submitting your order. Gooey Duck Candle Co. is not responsible for orders shipped to an incorrect address provided by the customer.

RETURNS AND REFUNDS

Returns, exchanges, refunds, damaged items, and order issues are handled according to our Return & Refund Policy.

Please review that policy before making a purchase.

OPTIONAL TOOLS AND THIRD-PARTY SERVICES

We may provide access to third-party tools, apps, payment processors, shipping services, or other services that we do not monitor or control.

You acknowledge and agree that access to these tools and services is provided “as is” and “as available” without warranties, representations, or conditions of any kind.

Your use of optional third-party tools or services is entirely at your own risk and discretion.

THIRD-PARTY LINKS

Certain content, products, or services available through our website may include materials from third parties.

Third-party links may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating third-party content, accuracy, policies, products, or services.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or transactions made in connection with third-party websites.

USER COMMENTS, REVIEWS, AND SUBMISSIONS

If you send us comments, reviews, photos, feedback, suggestions, creative ideas, or other submissions, you agree that we may use, edit, copy, publish, distribute, translate, and otherwise use them in any medium.

We are not obligated to maintain comments in confidence, pay compensation for comments, or respond to comments.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights.

You also agree that your comments will not contain unlawful, abusive, obscene, threatening, defamatory, or otherwise objectionable material, or any malware or computer virus.

We reserve the right to remove or edit content that we determine, in our sole discretion, is unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable.

PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.

PROHIBITED USES

You are prohibited from using the site or its content:

- For any unlawful purpose
- To solicit others to perform or participate in unlawful acts
- To violate any international, federal, state, or local regulations, rules, laws, or ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, intimidate, or discriminate
- To submit false or misleading information
- To upload or transmit viruses, malware, or any other harmful code
- To collect or track the personal information of others
- To spam, phish, pharm, pretext, spider, crawl, or scrape
- For any obscene or immoral purpose
- To interfere with or circumvent the security features of the website or related services

We reserve the right to terminate your use of the website for violating any prohibited uses.

INTELLECTUAL PROPERTY

All content on this website, including text, graphics, logos, images, product names, designs, artwork, photography, page layouts, and other materials, is owned by or licensed to Gooey Duck Candle Co. unless otherwise stated.

You may not copy, reproduce, modify, distribute, display, sell, or exploit any content from this website without our written permission.

The Gooey Duck Candle Co. name, logo, mascot, brand characters, product names, slogans, and related brand elements may not be used without permission.

DISCLAIMER OF WARRANTIES

We do not guarantee, represent, or warrant that your use of our website will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results obtained from use of the website will be accurate or reliable.

The website, products, and services are provided “as is” and “as available” without warranties or conditions of any kind, either express or implied, except as required by law.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Gooey Duck Candle Co. shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the website, products, or services.

This includes, but is not limited to, damages related to lost profits, lost revenue, lost savings, loss of data, replacement costs, property damage, personal injury resulting from misuse of products, or similar damages.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some limitations may not apply to you.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Gooey Duck Candle Co. and our owners, employees, contractors, suppliers, service providers, partners, and affiliates from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms of Service, your violation of any law, or your violation of the rights of a third party.

SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by applicable law. The unenforceable portion will be considered severed from these terms and will not affect the validity of the remaining provisions.

TERMINATION

These Terms of Service are effective unless and until terminated by either you or us.

You may terminate these terms at any time by no longer using our website.

We may terminate this agreement at any time without notice if we believe you have failed to comply with these Terms of Service. You will remain liable for all amounts due up to and including the date of termination.

GOVERNING LAW

These Terms of Service and any separate agreements through which we provide products or services shall be governed by and interpreted according to the laws of the United States and the applicable laws of the state in which Gooey Duck Candle Co. operates, without regard to conflict of law principles.

CHANGES TO TERMS OF SERVICE

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website.

It is your responsibility to check this page periodically for changes. Continued use of or access to our website after changes are posted constitutes acceptance of those changes.

CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at:

Gooey Duck Candle Co.
support@gooeyduckcandles.com

Last updated: May 2, 2026